Frequently Asked Questions
Everything you need to know about your cricket gear and orders.
How do I choose the right size cricket bat?
Bat sizing depends on the player's height. We provide a comprehensive size guide on each product page ranging from Size 0 for juniors to Full Size Short Handle for adults.
Do you offer bat knocking-in services?
Yes, we offer professional hand-knocking and oiling services. You can select the 'Ready to Play' option at checkout to ensure your bat is prepared for match use.
What is your return policy for customized equipment?
Items that have been personalized or bats that have been knocked-in at your request are non-returnable unless they possess a manufacturing defect.
How long does international shipping take?
Standard international shipping typically takes 7-14 business days. We also offer express courier options via DHL and FedEx for faster delivery to major cricketing nations.
Are the cricket balls sold in pairs or individually?
Most of our leather match balls are sold individually, but we offer discounted rates for 'Box of 6' or 'Box of 12' quantities for clubs and schools.
How can I track my order?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our carrier's tracking portal.